Contact: 02 4961 0700


Contact: 02 4961 0700
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About The Program
The Family Worker program operates in the Cessnock, Kurri Kurri, Weston, Upper Hunter, Maitland, Singleton, Dungog and Port Stephens regions.
The program supports families with children 0-12 years of age and families who are expecting a baby.

The programs broad objectives are:
                • • To strengthen links and support access for families to early childhood development and education services
                  • To engage parents and communities in understanding the importance of early childhood
                  • To engage parents and communities in understanding the importance of early childhood
                  • To support families with children to connect with other families and local services
How we Work

We work in partnership with families to identify and achieve specific goals that are unique to each family. Services are provided in the families own home or in a community setting. 
We also work in partnership with other organisations to provide information and parenting program support to parents within a community setting and have the option to continue working on a one to one basis with families as needed.

Who can access the Family Worker Program?
• Families requiring support and who would like to be connected to their local community
• Families from culturally diverse backgrounds
• Families with a parent and/or child living with a disability
• Families with Aboriginal or Torres Strait Islander backgrounds
• Families with grandparents as the guardian or shared care roles
• First time parents
• Young parents under 25 years old

How can families connect with the Family Worker Program?
Families can call us directly on 4961 0700 or referrals can come from a Child & Family Health Nurse, Doctor, Family Support Worker, Social Worker, Hospital, Church, Early Intervention Service, Childcare or Pre-school service or a School.
Please complete referral assessment form if you would like to make a referral and email to

Your Privacy
We will Protect your Privacy
We will only disclose your personal information:
• For the purpose for which is was collected; or
• With your consent; or
• If authorised to do so by law

Your feedback is important to us and helps us to continue to improve our services. If you have a complaint we want to hear from you. Wherever possible, we encourage you to speak to the person involved. If you are not sure who to contact, ask to speak to the manager of Family InSight. 

Every attempt will be made to resolve the complaint within 14 calendar days. Phone 02 4961 0700 to talk directly with the person involved or to talk with the Manager Family InSight. You can contact the office between 9am and 4.30pm, Monday to Friday.